Testimonials
ROI has over 115 Zultys MXs installed representing over 3,000+ users in a variety of industries that include Banking, Manufacturing, Real Estate, Insurance, Healthcare, Legal, Advertising, Consulting, Investment Counseling, Oil and Gas, Aviation, Architecture, Financial Services, Publishing, Distribution and Construction. Here are a few comments from our customer base about the Zultys product:Since changing to the Zultys / MXIE product, we have saved over $2,500 per month on our phone bill. This savings alone is paying for the system. In addition to saving money, we are more efficient due to the Instant Messenger feature because we don’t have to wait for someone to open and read their emails when something is urgent. We’ve also been able to connect our two offices (MX250s) together which has made joint operations more streamlined with better communications. I HIGHLY recommend this product. If I had the opportunity to purchase it again, I definitely would.
Chris Helms – WOL+MED
I love its ease of use and accessibility! The Zultys is highly configurable and very accommodating to my business's needs. The electronic faxing capabilities, both inbound and outbound are fantastic. We have changed our entire internal business process for order taking and archiving based on the Zultys features and capabilities. We could not function if you removed the Zultys from our business equation.
Speaking from the point of view of a business with 10 employees or less, Zultys is a very AFFORDABLE muscle machine that does everything I ask of it and more. For a business with 100s of users, the return on investment must be fantastic.
Jason Fowler – Dr. Zen Mid South
From the administrative side of the coin, my Zultys phone system has saved me numerous hours of administrative time due to its ease of setting up and controlling new users, work groups and call centers. In addition, if I need to make a change to the system, I just open the administrative software, make the change, click apply and the change is made. No more trying to schedule a time to reboot the phone system. Add in the support given by the staff at ROI Telephony, I have confidence that my phone system will always be there to meet my business needs.
Don Wagner - National Health Administrators
Using the Zultys MX250 throughout our organization has allowed our organization to communicate more effectively from branch-to-branch. With the ability to route inbound calls to different specialized groups across our wide area network, we are able to provide a better customer experience.
Recently our Help Desk team was short staffed due to personal situations that arose with several of our employees. Using Zultys MIXIE software and its built in soft phone, our team members who were not able to make it into the office were able to log into our call center from remote locations using a laptop, and were able to stay productive from their remote locations.
With the features offered by MIXIE our IT team has developed an on call rotation which allows the on call staff member to remotely handle inbound calls to the office from home or anywhere else he or she might be. Deploying Zultys products throughout our organization and having the ability to group all of our user’s profiles allowed us to recognize immediate savings in long distance toll charges. Before Zultys most of our branch to branch communications incurred regular toll charges.
Gabe Menchaca – American Bank of Texas N.A.
We have been using the Zultys MX30 for three years since ROI technologies introduced us to the system. As a full-featured IP phone system it integrates extremely well into our network. We love the software, with automatic forwarding of faxes (digital copies) and voice mails to our emails. We never miss a message. On the few occasions on which we have required help, ROI has been extremely responsive and effective in supporting the system. We would never go back to a PBX type system.
Bill Burke - Trinity Advisory Group
The Zultys phone system has allowed our three locations to interact as one which saves us time, money and help us handle our clients more efficiently. We have been able to increase work flow and process requests much faster for our customers.
Brandon Walters - Walters Agency
